Nella Bar Policy

Privacy Policy

Last updated: June 30, 2026

Nella Bar respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, place an order, contact us, or use any of our online store services.

Overview

The terms “we,” “us,” and “our” refer to Nella Bar. Nella Bar operates this store and website, including related information, content, features, tools, products, and services.

Our store is powered by Shopify, which enables us to provide our online shopping experience. This Privacy Policy describes how personal information may be collected, used, and disclosed when you visit, use, make a purchase, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. Depending on how you interact with our website, we may collect or process the following types of information:

• Contact details: name, email address, phone number, billing address, shipping address, and delivery information.
• Payment and order information: payment details, transaction details, order history, purchase confirmation, and related billing information.
• Account information: account login information, preferences, saved details, and customer settings if you create an account.
• Transaction information: items you view, add to cart, purchase, cancel, return, or otherwise interact with.
• Communications: information you provide when contacting us by email, phone, text, forms, or customer support messages.
• Device information: browser type, device type, IP address, network information, and other technical identifiers.
• Usage information: how you navigate, use, and interact with our website and services.

Sources of Personal Information

We may collect personal information from several sources, including:

• Directly from you when you place an order, create an account, contact us, or provide information through our website.
• Automatically through cookies, pixels, analytics tools, and similar technologies when you visit or use our website.
• From Shopify and service providers that help us operate the website, process orders, accept payments, provide analytics, or deliver customer support.
• From business partners, marketing partners, or other third parties where permitted by law.

How We Use Your Personal Information

Providing and Improving Our Services

We use personal information to process orders, accept payments, prepare and fulfill purchases, arrange pickup, local delivery, or shipping, communicate about your order, manage customer accounts, and improve your shopping experience.

Marketing and Advertising

We may use personal information to send marketing or promotional communications, show relevant ads, understand customer interest, and improve our website and product offerings. You may opt out of promotional emails by using the unsubscribe link included in our emails.

Security and Fraud Prevention

We use personal information to help protect our website, detect fraud, prevent unauthorized transactions, provide a secure checkout experience, and investigate potentially harmful or illegal activity.

Communicating With You

We use personal information to respond to questions, provide customer support, confirm order details, send order updates, and maintain our relationship with you.

Legal Reasons

We may use personal information to comply with applicable laws, respond to lawful requests, enforce our policies, protect our rights, resolve disputes, or participate in legal proceedings.

How We Disclose Personal Information

We may disclose personal information in certain circumstances for legitimate business, legal, and operational purposes. These circumstances may include sharing information:

• With Shopify, payment processors, vendors, and service providers that help us operate our store, process payments, fulfill orders, provide analytics, customer support, cloud storage, shipping, or delivery services.
• With business and marketing partners to provide advertising, analytics, or promotional services, where permitted by law.
• When you direct us, request us, or consent to share information with a third party.
• With affiliates, business successors, or parties involved in a business transaction such as a merger, sale, or restructuring.
• When required to comply with law, legal process, subpoenas, court orders, or government requests.
• When necessary to enforce our terms, protect our website, defend our rights, or protect users and others.

Relationship With Shopify

Our store is hosted by Shopify. Shopify collects and processes personal information about your access to and use of our store in order to provide, protect, and improve the services made available to us and to you.

Information you submit to our store may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside. Shopify may also use information from interactions with our store, other merchants, and Shopify to provide enhanced features, security, analytics, and personalized services.

To learn more about how Shopify uses personal information, you may visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Cookies and Similar Technologies

We and our partners, including Shopify, may use cookies, pixels, analytics tools, and similar technologies to operate our website, remember preferences, understand how visitors use our website, personalize your experience, provide advertising, and improve our services.

Where required by law, we will request your consent before using cookies or similar technologies for certain purposes. You may manage your cookie choices through the cookie banner or privacy controls available on our website.

Targeted Advertising and Opt-Out Rights

Depending on where you live, you may have the right to opt out of the sale or sharing of personal information or the use of personal information for targeted advertising.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, we will treat it as a request to opt out for the device and browser used to visit our website, where required by applicable law.

To learn more about Global Privacy Control, you can visit globalprivacycontrol.org.

Third-Party Websites and Links

Our website may contain links to third-party websites, apps, platforms, or services. We are not responsible for the privacy practices, security, accuracy, or content of third-party websites that are not controlled by Nella Bar.

If you choose to visit third-party websites, please review their privacy policies and terms before providing personal information.

Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe a child has provided personal information to us, please contact us so we can review and delete the information where required by law.

Security and Retention

We take reasonable steps to protect personal information, but no method of transmission or storage is completely secure. We cannot guarantee perfect security.

We retain personal information for as long as necessary to provide services, fulfill orders, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and support business operations.

Your Rights and Choices

Depending on where you live, you may have certain rights related to your personal information. These rights may include:

• Right to access or know: request information about personal information we hold about you.
• Right to delete: request that we delete certain personal information.
• Right to correct: request correction of inaccurate personal information.
• Right to portability: request a copy of certain personal information in a portable format.
• Right to opt out: opt out of certain uses of personal information for targeted advertising, sale, or sharing where applicable.
• Right to manage communications: unsubscribe from promotional emails at any time.

These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before responding to a request.

How to Exercise Your Rights

You may exercise applicable privacy rights by contacting us at yalda@nellabar.com or by calling 402-706-0884.

To learn more about privacy rights related to data processed by Shopify, you may visit the Shopify Privacy Portal.

Complaints

If you have a complaint about how we process personal information, please contact us using the contact information below. Depending on where you live, you may also have the right to contact your local data protection authority or appeal a privacy decision.

International Transfers

Personal information may be transferred, stored, or processed outside the country where you live, including in the United States or other countries where Shopify, our vendors, or service providers operate.

Where required by law, international transfers may rely on recognized transfer mechanisms, such as Standard Contractual Clauses or equivalent legal protections.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or business operations.

When we update this Privacy Policy, we will revise the “Last updated” date above and provide notice where required by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us.